Free internal calls for up to 50 users.
Official ViTel Wireless carrier partner
A Closed User Group (CUG) is a private calling arrangement on the ViTel Wireless network that allows all members of your organisation to call each other at significantly reduced rates — or even free — within the group.
Think of it as your organisation's private phone network on top of ViTel. Calls within the group stay within the group — cheaper, faster, and easier to manage. Everyone in the CUG shares the same preferential call rate, regardless of location.
Add up to 50 team members in a single CUG — from field staff to management.
Calls within your CUG are charged at deeply discounted rates — significantly below standard ViTel rates.
We handle the configuration. Submit a list of your team's ViTel numbers and we set everything up.
Perfect for operations where team members are spread across locations and need to stay in constant contact.
Dispatch teams, delivery drivers, and coordinators who call each other dozens of times a day. CUG makes those calls nearly free.
Field reps, supervisors, and HQ on the same CUG. Pipeline updates, client feedback, and escalations — all within the group.
Volunteers, coordinators, and community liaisons in different locations — staying connected without spending excessively on calls.
We handle the heavy lifting. Here's what the process looks like.
Reach us via the form below or visit a VodaServe Connect location. Tell us your team size and requirements.
Every member of your CUG must have an active ViTel Wireless SIM. We can help with bulk SIM activation.
Provide the ViTel numbers of all team members to be included in the CUG — up to 50 members.
Our team sets up the CUG on the ViTel network and notifies all members of their reduced call rates.
Your CUG goes live. All calls within the group are now charged at the discounted CUG rate.
Get in touch with our business team today. We'll set up your CUG and have your team saving within days.
