Keep your number. Switch to ViTel.

Official ViTel Wireless carrier partner

VodaServe Connect
Port My Number

Number Porting

Don't Start Over

Same Number

Better Network

Port in Minutes

Why Switch

Why port to ViTel?

Everything you gain — nothing you lose.

Keep Your Number

No need to inform all your contacts of a new number. Port seamlessly — your number stays exactly as it is.

Lower Costs

Access ViTel's affordable call rates — ₦0.06/sec on-net and ₦0.24/sec off-net. Your recharge goes further.

Better Experience

VoLTE HD calling, no-expiry data bundles, eSIM support, and location-aware technology — all on ViTel.

The Process

How porting works

Simple steps, guided by our team.

1

Visit a VodaServe Connect booth

Come in with your current phone and SIM card.

2

Submit porting request

Our agent captures your number, current network, and verifies your identity with your ID and NIN.

3

Receive ViTel SIM

Get your new ViTel SIM card with your existing number pre-assigned.

4

Network switch processing

NCC processes the port in the background — typically within 24–48 hours.

5

You're live on ViTel

Your number is now on ViTel Wireless. Same number, better network — welcome to VodaServe Connect.

What to bring

Make sure you have these with you when you visit.

  • Your current phone with the active SIM
  • Valid government-issued ID (NIN card, passport, driver's licence)
  • NIN (National Identification Number) slip or card
Crystal clear calls
Our Promise

Switching should feel like progress, not friction.

We make porting frictionless. No bureaucracy, no confusion. Our agents handle the paperwork while you keep your life — and your number — uninterrupted.

Start Porting Today
FAQ

Common questions

No — your contacts are stored on your phone, not on your SIM card (for most modern phones). Your number stays the same, so everyone calling or texting you will reach you as normal.
The NCC mandates that number porting be completed within 48 hours of a valid request. In many cases, it happens sooner. You'll receive confirmation when your number is live on ViTel.
A standard porting fee applies as regulated by the NCC. Our agents will inform you of the current fee during your visit. There are no hidden charges from VodaServe Connect.
Stay connected

Ready to make the switch?

Keep your number, upgrade to ViTel. Visit a VodaServe Connect booth today.

Start Porting Find a Booth